In the "Cancel Account" section, you can cancel your myconvento subscription effective at the end of the current minimum term. Since this action affects the entire account, this section is restricted to the license holder or authorized users.
Cancellation at the end of the minimum term
The cancellation does not take effect immediately but rather at the end of the current minimum term of your existing license. The exact date is displayed directly in the form.
The account remains usable until this date. This means you can continue working with myconvento until the end of the term, even after submitting the cancellation.
Password confirmation
For security reasons, you must re-enter your password before submitting the cancellation. This ensures that the cancellation is indeed being initiated by an authorized person.
The cancellation cannot be submitted without this confirmation.
Specifying a reason for cancellation
You have the option to state your reason for cancelling the account in the designated field. This information helps Convento better understand feedback and further develop the service.
Please provide a brief, specific description of why you wish to cancel—for example, due to changed requirements, organizational reasons, or a switch to a different solution.
Submitting the cancellation
Once you have entered all the necessary details, you can submit the cancellation by clicking the "Cancel at the end of the current minimum term" button.
Please carefully verify that you truly wish to proceed with the cancellation before submitting it. This action affects the entire account and the current scope of your license.
Summary
The "Cancel Account" function allows you to cancel your myconvento account effective at the end of the current minimum term. For security purposes, you are required to enter your password, and you may also provide a reason for the cancellation. The specific end date of the current term is displayed directly in the form.
