Help with myconvento

Find guides, explanations, and practical assistance for your daily work with myconvento.

Help for myconvento apps

Choose an app to go directly to the relevant guides.

General help

Basics, access, ordering and general questions about myconvento.

Questions about myconvento

Here you will find basic information about myconvento, an initial overview of the system, and Convento GmbH.

Questions about your order

Information regarding ordering myconvento: from initial interest to the ordering process.

Login

Here you will find help with logging in to myconvento, access details, and potential password issues.

The myconvento interface and the dashboard

The dashboard provides orientation in myconvento, central entry points, apps, widgets, and important guidance for daily work.

Find contacts and authors

Search various media databases for media outlets, editorial teams, and contacts; evaluate the results; and build suitable distribution lists.

System Administration

In system administration, you manage administration, subscription, and master data, configure settings, and adapt myconvento to your organization.

My Profile

In "My Profile" you manage personal details, login credentials, and individual settings for using myconvento.

Mailbox and User Forum

Read internal messages, contact colleagues and follow or actively participate in discussions within the user forum.

Support

Find help on support channels, contact options, service hours and additional services related to myconvento support.

Do you have any further questions?

Write to us directly. We will get back to you as soon as possible.