A created event will no longer be displayed. What could be the reason?
In myconvento there are three different event types (invitations to events, address qualifications and surveys). These can be selected via the respective tabs. Check the respective categories for the existence of the event you are looking for. If this is no longer needed, it may have been archived. There is also a corresponding tab for this.
I would like to create an event for a customer. How do I do that?
In the second step of creating the event, select “Layout of the form”. the " Individual Basic Layout" select. This allows you to deactivate your own company name and also gives you more options when it comes to color design (adaptation to the CI).
In the event area, I don't want to enter a title in front of a single selection field in the specified layout German 2. The system doesn't allow this and the colon can't be removed either.
Enter as title! empty! a. When the dialog form is opened, the title bar is now empty.
Can events be linked to (already completed) dispatch jobs?
In the event overview, you can check one and click on “More actions”. the item “Link to dispatch job” Choose.
If the dispatch is still being processed, you can drag & Drop Editor on the right " Contents" and then " Campaigns" select. In the classic HTML editor, select “Content” in the first step. and below it "Insert content" - "Events".
For an event whose link I have sent in a press release, how can I find out which recipients have accepted and canceled or who has not yet taken action.
If you have used the personalized event link in the press release, then after calling up the event in the "Reply" tab. shows who has confirmed or who has unsubscribed. Contacts that have not yet responded are listed in the “Non-responders” tab. listed and can also be contacted again directly with a reminder email.
We have several separate events on one topic. How can I compare these with each other?
Select an “exit event” in the event overview. and select “More actions” the point " Merge answers" -" Compare". Up to 4 additional events can now be selected here, the answers to which will be displayed in a common overview. This answer comparison can then also be downloaded as an Excel file
We are planning an event with a cooperation partner - how can I remove my own company name?
Select the individual layout in step 2 of event creation. This allows you to customize the layout of the form in the dialog form and remove your own company name. If you would like to choose one of the standard layouts, our support colleagues can carry out minor modifications for you - such as changing the name or hiding the name - virtually on demand.