When I'm researching a specific topic, I don't get the hits I was hoping for.
Search specifically using " further restrictions" for a medium. In the media profile you can then see which topics are assigned/how the medium is recorded. You can then use these parameters to adjust your research and improve the results.
I have a contact in mind that is important for the topic I am looking for, but it is not listed. Why?
Either this contact did not agree to be included in STAMM-Verlag's data or it is recorded under a different topic. Search specifically for this person using “Additional Restrictions” - " What are you looking for?" -" Person" and enter the name like this: Last Name; First name
Is it possible to download the pressbase search hit lists including the email addresses?
Yes, this is possible with the Excel export flat rate. Please contact customer service in this regard: kundenbetreuung@convento. de
Can individual roles be added or hidden during pressbase searches?
Unfortunately, you cannot add individual contacts to a dynamic pressbase search. However, you can check unwanted records and “Hide Excluded Matches.” These will then not be addressed when sending.
But there is a solution to supplement it: you can subsequently save existing research as a static pressbase distribution list. Here you can add the results of a new search to your static pressbase distribution list using the “Add to pressbase distribution” option. Attention: a static pressbase distribution list can no longer be converted back into a dynamic search.
What is the difference between pressbase searches and pressbase distribution lists?
Researches are dynamic and are updated automatically. No data records are saved, but the filter criteria for who should be searched for. If new people/contacts match the search criteria of the research, they will be added automatically. If the search criteria no longer match the person, they will be removed from the search.
pressbase distribution lists, on the other hand, are static, which means that the data records are saved. Static distribution lists are not automatically updated and can no longer be converted back into dynamic research. Whether a search result should be saved dynamically or statically is decided in the save dialog after the search.
How do I deal with email duplicates in a hit list from pressbase Classic?
Save the search result as a research or pressbase distribution list. When you select the desired lists to send, myconvento merges them into a complete list and automatically checks for duplicate email addresses. Manual removal is therefore usually not necessary.
How do you narrow down a search in the pressbase to a (distribution) area?
When creating a search, you can search for the " distribution area" seek. There you can specify your search by entering a zip code, city or even a federal state.
How can I search for a medium during a pressbase search in the pressbase DACH?
When creating a new pressbase search in the “Research” area, under the point " pressbase DACH" you can do this under “text search”. in the drop-down menu under “What am I looking for?” the term " medium / publisher" Select.
How can I search for the postal code/zip code or postal code area when doing a pressbase search?
In the " Research" under the point " pressbase DACH" → " New research" you can do this under “text search”. in the drop-down menu under “What am I looking for?” the " zip code area" select.
How can I search for an editor or author when doing a pressbase research?
Under " Research" - " pressbase DACH" → " New research" you can do this under “text search”. at " What am I looking for" In the drop-down menu, select the term " Person" select. Now you can enter the name of the desired editor in the search window.
How can I search specifically in " Classic" Search for print media?
To narrow down to print media, you can search for the media category " Print" select. With print media you can also e. g. For example, you can filter according to circulation numbers or publication patterns.
How can I search for individual people?
In " What am I looking for?" the point " person" and enter the information as follows: Last name; First name.
How can I convert pressbase research into a distribution list?
You can save research as a static distribution list, but this is not a prerequisite for sending. Broadcasts can also be sent to dynamic research, which will still continue to be updated. When creating a mailing, you can select both research and distribution lists from the pressbase without having to combine them first.
If you still want to save the research statically, i. e. unchangeable, select your desired research on the research overview page. In the hit view, select “Options” at the top right. the item “Add to pressbase distribution list” to add the research to an existing static distribution list. Or you can save a new static distribution list by selecting “Save research”. - " Save results in pressbase distribution list". You will receive a warning that a pressbase distribution list can no longer be converted back into a dynamic search.
How can you exclude individual contacts from searches?
In the search hit list, you can "X away" contacts that you want to exclude with a click to the left of the contact. or exclude. If you then save the research, the contacts will not be sent later. When viewing, you can also "Hide excluded hits" to make the list clearer and visually slimmer for you.
How can you save a search?
Call up the search results of the search. You can then go to " Options" on " Save research" click.
Where can I find saved pressbase research?
You can find these in the “Research” module. under “pressbase DACH/WELT”. The overview page of your saved research opens, which can be sorted by user, country, group and creation date.
Why is it that my distribution list/research is suddenly not visible in myconvento?
Display errors of this type often result from an overfilled cache (garbage data) in your browser. Log out of myconvento and clear your browser's cache in the browser settings or with the keyboard shortcut Control + Shift + Remove.
